Cancellation Policy

Life doesn't always keep to a calendar. Each stay at Zendigo Tiny Retreat is prepared carefully, well before you arrive, so here's how we handle a change of plans:

  • 30+ days out: Full refund, or swap your dates (subject to availability).

  • 14–30 days out: 50% refund, or a date change (subject to availability).

  • 7–14 days out: Stays are no longer refundable at this stage. We're happy to help shift your dates where we can (one re-schedule available, subject to availability).

  • Under 7 days out: At this point stays cannot be refunded or changed.

GIFT VOUCHERS

The same Cancellation Policy above applies to bookings made with Gift Vouchers. Our Gift Vouchers are valid for 3 years from their date of issue, so rest assured there is plenty of time for recipients to organise their stay for dates that work best for them.

Please note: Every stay at Zendigo is reserved and planned for you well ahead of time, with real care given to getting the details right before you arrive. As a small, seasonal escape, last-minute shifts aren't always easy for us to absorb. But we understand life happens, so if something comes up unexpectedly, don’t hesitate to get in touch. We'll always do what we can to help.